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Privacy Policy
Welcome to VTECH (https://vtech.pk)!
Your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address.
- Payment Information: We use secure third-party payment gateways (e.g., Easypaisa, JazzCash, Bank Transfers) and do not store your credit/debit card details on our servers.
- Device & Technical Data: IP address, browser type, device type, operating system, and website usage patterns.
- Cookies and Tracking Technologies: Used to enhance your browsing experience and analyze site traffic.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate order status, confirmations, and support.
- To improve our website, services, and customer experience.
- To send marketing emails (only if you opt in).
- To detect and prevent fraud or abuse.
3. Sharing Your Information
We may share your information with:
- Delivery Partners: To deliver your orders (e.g., TCS, Leopards Courier).
- Payment Processors: To handle secure transactions.
- Service Providers: Who assist with website hosting, marketing, or customer support.
- Legal Requirements: If required by law or to protect our legal rights.
We never sell your personal information to third parties.
4. Data Security
We use industry-standard security measures (SSL encryption, firewalls, access controls) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing emails at any time.
- Contact us for any concerns regarding your data privacy.
To exercise your rights, email us at: support@vtech.pk
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
VTECH Online Store
Email: support@vtech.pk
Phone: +92 300 8558988
Website: https://vtech.pk